Manager, PBM Operations

Albertsons LLC - Boise, Idaho

Position Title:  Manager, PBM Operations      

Functional Area:  Pharmacy

Department:     Managed Care

Division:           AVIA Partners 

 

The Manager of PBM Operations is responsible for managing the operations of AVIA Partners, which includes oversight of a call center, adjudication system, plan set-up, invoicing, reporting, client relations and business development

 

Key Accountabilities

  • Oversight, development and accountability of department staff in day to day operations
  • Work with the Group Director to establish strategies, goals and forecasting    
  • Develop and maintain technical solutions for client and member services departments
  • Develop and maintain databases used for clients, pharmacy networks, invoicing and financial reporting
  • Analyze and report on Avia Partners performance, including financial data and analytical     reporting
  • On-going analysis of technical systems used to support Avia Partners with consideration for future growth and system capabilities
  • Design and maintain Avia Partners website and marketing materials
  • Produce and maintain rebate payments process

 

KNOWLEDGE AND EXPERIENCE:

  • Bachelor’s degree
  • 6 years

 

Skills and Background: 

  • Knowledge of PBM technical operations.
  • Knowledge of client and member services.
  • Knowledge of Pharmacy operations and pharmacy systems.
  • Knowledge of computer network management, computer program setup, and web design
  • Demonstrated administrative, managerial, and organizational skills.
  • High level of verbal and written communication skills.
  • Excellent interpersonal skills.

 

KEY CONTACTS:

Internal:  Group Director of Managed Care, Managed Care Contracting, Legal, Patient Care Services

External:  Platform Vendor, Clients, Consultants

 

SUPERVISION:

Number of Direct Reports:  6

Titles of Direct Reports:  Call Center Supervisor, Staff Accountant

Total Indirect Reports:    Call Center Technicians

Exempt:                        2

Nonexempt:                  4

 

TRAVEL REQUIREMENTS:

Less than 15%

 

Physical Environment

•Most work is performed in a temperature-controlled office environment

•Incumbent may sit for long periods of time at desk or computer terminal

•Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday

•Stooping, bending, twisting, and reaching may be required in completion of job duties

The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.

 

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Posted: 30+ days ago

About Albertsons LLC


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Albertsons is one of the largest food and drug retailers in the United States, with both a strong local presence and national scale. We operate 2,200+ across 33 states and the District of Columbia under 18 well-known banners including... more

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