Position Title: Manager, PBM Operations
Functional Area: Pharmacy
Department: Managed Care
Division: AVIA Partners
The Manager of PBM Operations is responsible for managing the operations of AVIA Partners, which includes oversight of a call center, adjudication system, plan set-up, invoicing, reporting, client relations and business development
Key Accountabilities
KNOWLEDGE AND EXPERIENCE:
Skills and Background:
KEY CONTACTS:
Internal: Group Director of Managed Care, Managed Care Contracting, Legal, Patient Care Services
External: Platform Vendor, Clients, Consultants
SUPERVISION:
Number of Direct Reports: 6
Titles of Direct Reports: Call Center Supervisor, Staff Accountant
Total Indirect Reports: Call Center Technicians
Exempt: 2
Nonexempt: 4
TRAVEL REQUIREMENTS:
Less than 15%
Physical Environment
•Most work is performed in a temperature-controlled office environment
•Incumbent may sit for long periods of time at desk or computer terminal
•Incumbent may use calculators, keyboards, telephone, and other office equipment in the course of normal workday
•Stooping, bending, twisting, and reaching may be required in completion of job duties
The above statements are intended to describe the general nature of the work performed by the employees assigned to this job. All employees must comply with Company policy and applicable laws. The responsibilities, duties and skills required of personnel so classified may vary within each department and/or location.
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