ACAMS Specialist
Albertsons LLC - Boise, Idaho
ACAMS SPECIALIST
TASKS AND RESPONSIBILITIES:
Answers and processes inbound customer calls as specified, in a professional, courteous, and timely manner
Places necessary outgoing calls to verify alarms, dispatch proper authorities and notify responsible parties.
Special projects or duties as assigned.
Position requires weekend, holiday and shift work and may require overtime.
KNOWLEDGE, SKILLS, PHYSICAL REQUIREMENTS AND WORKING CONDITIONS:
Knowledge of and proficiency in using computer and Microsoft Office applications (Word, Excel, Access, Outlook) and Internet Explorer.
Excellent customer service, teambuilding, and interpersonal skills required, including the ability to defuse an upset, angry customer in a calm manner.
Excellent time management, planning and forward-thinking skills.
Self-motivated and a professional attitude.
Excellent communication and listening skills.
Must possess good decision making skills, be very organized and detail oriented.
The ability to handle multiple functions and to prioritize those functions will be a necessity.
Must have professional appearance, good grooming habits, and excellent public relations skills to represent the Company in a favorable manner.
Must be physically fit and capable of responding to emergency situations. Good hearing and eyesight required to identify problem situations. Must have the ability to work under stressful conditions such as personal injury, sickness, emergency conditions, etc.
Incumbent must undergo background investigation, drug testing and other pre-employment procedures and be found not to have any criminal convictions (excluding minor traffic violations).
Posted: 30+ days ago
About Albertsons LLC
Albertsons is one of the largest food and drug retailers in the United States, with both a strong local presence and national scale. We operate 2,200+ across 33 states and the District of Columbia under 18 well-known banners including... more
